The airline counter agent’s worst nightmare is announcing “your flight has been canceled” or “unfortunately, your luggage will not arrive until tomorrow” to a plane full of attorneys. Air travel has become more frustrating over the past decade. There are more cancellations, tarmac delays, and passenger horror stories than ever before.
When problems arise, your rights as a passenger do not only come from consumer-friendly state laws But also are dictated by international treaties and other regulations that sole practitioners are not used to dealing with.
A State Consumer Commission in India recently observed that if the loss of baggage occurs due to the omission or negligence of an airline, the general provisions which provide for a set amount to be awarded for every kilo of baggage lost, will not be applicable. Accordingly, the Maharashtra State Consumer Commission ordered Air Arabia to pay compensation of Rs 3.79 lakh to a flier who lost one of his four bags on a Sharjah Mumbai flight in 2005.
Even the Consumer Forum has many times slapped the AirLines to pay the compensation on account of damages such as causing mental agony, harassment, costs of expensive medicines lost and interest thereon as well on the complaint filed by consumers.
If have occurred any kind of problem such as baggage loss, unnecessary delay or flight cancellation or any other kind of negligence in service or unfair trade practice, then the lawyers at Wazir Singh Solicitor & Co are there to do legal fight for you before the appropriate forum & judicial mechanism in India. Should you need any advise, you are welcome to contact us.